Terms of Services

Terms of Services on Trisara Website and/or Mobile Apps:

The terms refer to the Company as a provider for fashion products.

General

PLEASE READ THE TERMS & CONDITIONS CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR AVAILING ANY SERVICES ON ANY ASSET OF TRISARA. ANY PURCHASE MADE BY YOU THROUGH THE WEBSITE OR THROUGH ANY OTHER ASSET SHALL SIGNIFY YOUR ACCEPTANCE OF THE SUPPLY TERMS AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME. IN ADDITION TO THE FOREGOING, YOU SHALL ALSO BE BOUND BY THE TERMS OF USE OF THE WEBSITE, PRIVACY POLICY, TERMS BY THE VENDOR OR ADDITIONAL TERMS OF SERVICE WHICH ARE DISPLAYED WITH THE SELECTION OF THE PRODUCT, IF ANY ("ADDITIONAL TERMS"). IF THERE IS ANY CONFLICT BETWEEN THE SUPPLY TERMS AND THE ADDITIONAL TERMS, THE ADDITIONAL TERMS SHALL TAKE PRECEDENCE IN RELATION TO THAT SALE.

IF YOU DO NOT AGREE WITH THE SUPPLY TERMS, PLEASE DO NOT ACCESS THE WEBSITE OR ANY OTHER ASSET FOR ANY PURCHASE OR SERVICE.

Trisara reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our website.

Business

The websites are a platform that facilitate the online sale and purchase of merchandise and services. Trisara has the right to change or discontinue any service at any time, without notice. Trisara may add or modify the procedures, modes, processes or conditions of purchase at any time. Trisara shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.

Product

Trisara enables the sale of a variety of products. Shipping for all the products on the website shall be per the company's policy, which may be changed from time to time.

In case you receive a damaged product, please write to us on designtrisara12@gmail.com. Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue.

Product Compliance

Products displayed/sold on the Trisara website are manufactured/procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.


General Terms for offers, sales and promotions

  1. Trisara shall introduce various offers, promotions and sales from time to time. The terms and conditions for these shall be separately called out and Trisara reserves right to change/modify/add/delete any of terms and conditions on such contests or promotions at its discretion at any time without prior intimation.

We usually include selected products on sale

All prices are inclusive of applicable taxes.

We experience high volumes during the sale and will be unable to cancel any order due to shipment delays. However, we reserve the right to cancel an order on account of the non-availability of goods.

Services

You should take all responsibility for your own actions in utilizing the products purchased by you; Trisara shall not be liable for any such action.

You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

Trisara shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.


Pricing Informaio

The pricing information relating to the product shall be as disclosed to you at the time of your purchase.

Trisara does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.

While Trisara strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. In the event that a product or service is listed with incorrect price or with incorrect information due to an error, Trisara may, at its discretion, contact you for instructions or cancel your order and notify you of such cancellation. Trisara will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. 


Credit Card Details


You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. Trisara expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.


DOMESTIC SHIPPING

We have FREE shipping within India. Once you place an order your items would be delivered within 8-12 working days. Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your order reach you. Please Note- During festivals, adverse weather conditions or PANDEMICS, your shipment could get further delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.

INTERNATIONAL SHIPPING

We offer shipping worldwide, rates will be calculated at the check out depending on your location. International orders will be Shipped in 10 working days. Please allow an additional 5-7 days for delivery.

CUSTOMS/DUTIES

Customs / duties / any additional charges (if any) are levied as the package reaches its destination country. TRISARA does not take any responsibility for any additional charges, nor will we be aware of them as they solely depend on the destination country. If you would like to know more about any duties or taxes that might be applicable in your country, we recommend reaching out to your nearest customs office with any inquiries you may have.

RETURNS & EXCHANGES 

We use standard sizes to help you pick the perfect size. However if you still want to swap your items for another size or style then you may return them at:

TRISARA ADDRESS

145/1 Shahpur jat village road , New Delhi-110049

Within 30 Days along with the tags in its original box packing along with the invoice. Please mention your desired exchange piece along with the size on the invoice. The exchange piece must be of similar or higher value. We can also issue you a credit note if you choose to delay your purchase for the exchange items. You may also mail us on EMAIL ID  for the same.


Important thing to keep in mind while sending back the product for return:

∙ All items must have the original tags, and should be unworn, unwashed, and

  undamaged with no smell of perfume, deodorant or detergent.

∙ All items should be free of make – up or tan marks

*We do not entertain refund & cancellation requests. 

*Altered outfits will not be eligible for exchange.

*We do not entertain returns & exchanges on international orders.

Please Note- During festivals, Pandemics or adverse weather conditions your shipment could get delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.

Disclaimer of Warranties and Liability

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Trisara does not warrant that:

This Website will be constantly available, or available at all; or

The information on this Website is complete, true, accurate or non-misleading.

Trisara will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Trisara does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to you through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components.

You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates.

Governing Law

These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.

This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.